Our trusted Yamikani takes care of the kitties, cleaning their units, litter boxes, giving them food and water. There is also a designated time everyday where he gives all the kitties treats and showers them with love and playfulness. Every other day we brush the cats. Should your cat prefer not to be brushed we will respect her wish.

Yamikani is quick to spot a cat that is not eating or feeling unwell. His gentle nature makes him a great hit with the cats!
We also take note which veterinarian you normally use or in an emergency we have a vet just a few meters from us.
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Zanja Voors designed, created and built KatHotel Faerie Glen in
2005. Since then she gained years of experience working with cats.
This experience comes to good use discerning the various cat
personalities and how to approach them accordingly.

We also have an excellent software program, called AccPet. With
this  program it is easy to make telephonic bookings, capturing
details of all owners and their cats. It keeps record of every time
that your cat comes to visit and notes special instructions.

This software program was also designed and developed by
Zanja Voors and it is also used in other boarding kennels,
catteries and grooming parlours over the country. Zanja, Darren
and Yamikani make an excellent team! The reason why, is
because they love what they do and are very proud of the service
they provide. They are also sensitive to the fact that boarding your
fur baby may be a stressful time for both you and your kitty.
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Darren Aiken is our hands on Manager. Darren is always ready with
his calm personality and demeanor, answering telephone enquiries
and concerns that you may have. With his friendly smile he will greet
you and your kitty on arrival and is quick to to let you all feel at home.

As an artist/sculptor, his inner peace and happiness is evident in the
care he gives to your kitties. Some of our clients even refer to him
as our cat whisperer.

He encourages skittish cats to be less shy and more trusting. He
coaxes active kitty's to engage in play and nurtures them
to be more comfortable in their KatHotel environment.

We take note of the overall condition of your kitty on arrival,
their body language and eyes tell us a lot. Together with monitoring that they eat properly, drink enough water and use of their sandboxes, are all indications to flag any abnormal behaviour that might raise concern.
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"Kittens learn early to listen intently when someone calls them - and do absolutely nothing."
                                             Pam Brown